In the system event viewer i find several adpu160m event id. Problem backup exec unable to locate snapshot providers installed on the computer. I replaced a tape drive for a customer a couple of weeks ago. Resolution create the powershell script file with the following content on the machine that is connected to the exported tape.
Backup exec loading media solutions experts exchange. Try fixing the lan connection by forcing the use of 100 mb and full duplex on the nic and switch configuration. Provides you with more information on windows events. I am getting the following errors randomly from my backup server. Event id 16397 windows lightweight directory access. Backup exec device and media service fails to start with. The backup exec device and media service could not connect to the specified database. In the left pane, doubleclick applications and service logs, doubleclick microsoft, doubleclick windows, doubleclick backup, and then click operational. I ran file redirection and pointed it elsewhere, and the restore was completed successfully. I have tried creating new media sets, reinstalling veritas tape drivers and a complete reinstall of backup exec, as well as a repair beforehand, creating new backup jobs, backing up 1 file or just the system state. Learn what other it pros think about the 57755 warning event generated by backup exec. However, when we try to run an inventory, we receive the following error.
The backup exec device and media service service could not connect to the database specified. For failed to initialize objects events, restart all backup exec services, reboot the backup exec media server and then ensure the latest backup exec patches and service packs have been installed. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. The only way i have found to cure the event id from appearing and being able to back up the server is to completely shutdown the server and give it a cold start up. The vss backup operation fails occasionally and event id. Hi, download hp libray and tape tools, and after stopping the services, run the diagnostic test to rule out hardware issues. Backup exec stuck in loading media state, error 33152 in. Backupexec windows event log analysis splunk app build a great reporting interface using splunk, one of the leaders in the security information and event management siem field, linking the collected windows events to. Theres also a single dlo entry in the registry hklm\ software \symantec\dlo\3. Need assistance in trouble shooting identifitying backup. Backup exec windows event log analysis splunk app build a great reporting interface using splunk, one of the leaders in the security information and event management siem field, linking the collected windows events to. Backup operational shows an error event with id 5 the backup.
Backup exec could not locate a vss software or hardware snapshot provider for this job. Fixes a problem that prevents you from performing a backup in windows vista or in windows server 2008. Reboot the backup exec system and any remote sql systems 3. I am unable to download the symantec backup exec support tool because it is no longer supported.
Hp storageworks 600 allinone storage system aio600 symantec backup exec backup job fails and event id 57665 with source backup exec is noticed. Ensure that the specified database is running, and then try starting the service again. Backup job on seeking status for several minutes then failed. Backup exec fail every time i backup shadow copy, system states or. Acronis backup and recovery is another popular backup software for windows server.
Backup exec fail every time i backup shadow copy, system. To fix this problem first make sure that the drives are offline. If there are, replace the drive or whatever it suggests. If that doesnt work, check the application and system logs in event viewer. If this is a remote database, also ensure that the firewall is properly configured. Backup exec 2014 jobs failing on hp proliant dl360 g6 with an. For backup exec name service and database maintenance failures, look for details in the event viewer. Backup exec is having trouble commu8nicating with your hardware. Now any time the monitor runs and does not see the 34112 event id, it will fire actions.
This is because the media server was installed with casomms option and later it was not removed from casomms completely. To prevent backup exec from running the check on privileges assigned to the backup exec service account during services startup, the backup exec 12. Also, you should install all the latest sps and hotfixes for be. We are using symantec backup exec 2010 r3 to take the backup on the taps. On making a 400gb backup, the job stopped after backing up 11gb. The backup software is symantec backupexec 10d for windows servers. Event id 33152 is reported on ideait operations when pae is specified in boot. It could be that backup exec is trying to backup a database that no longer exists or has had its name changed. Events 0 and 57345 are continuously generated in backup exec. It could be also a network issue with packets being lost. Open up the backup exec services manager and click on stop all services. Image backup does event id 5 capi2 affect integrity of. The backup exec subscription offerings include unlimited deployment of the backup exec server and remote agents, provided the number of frontend terabytes of data being protected does not exceed the number of terabytes specified by the customers license with a minimum of 1tb per backup exec server. To fix the issue of the backup exec missing tape drive you need to punch a few buttons on the control board of the tape library.
Jun 29, 2011 use the bews services credentials technote 254246 to change the id to domain\ id format. After an upgrade from backup exec 11d to backup exec 12. This issue is currently being considered by veritas software to be addressed in the next major revision of the product. It shows errors wich i think may be related to scsi and these errors cause the backup to fail due to a timeout according to backup exec. Turns out, the phantom device missing 1 was occuring due to having the library setup for two tape drives, while the system only had one tape drive physically installed inside. Ensure the latest backup exec patches and service packs have been installed 5. On an sdlt drive if the 3 leds start blinking you most likely have a dropped leader, broken tape or stuck tape. May, 2016 backup exec, event 33152, adamm database event. The backuptodisk device is offline in the event viewer application. A windows system admins blog page covering server.
Find answers to backup exec fail every time i backup shadow copy, system states or exchange from the expert community at experts exchange. There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. Backup exec sees it as a valid database but cannot connect to it as per veritas technote id. Hp lto ultrium3 showing offline in symantec backup exec we are having a server which has windows small business server 2011 standard service pack 1 64bit os installed. I have downloaded the symhelp tool and so far it has not given me much information. Five backup software for windows server 2019 msnoob. Veritas backup exec is a data protection software product designed for customers who have mixed physical and virtual environments, and who are moving to. Stop and restart all of the backup exec services 2. How to install backup exec remote agent for windows. Need assistance in trouble shooting identifitying backup errors concerning backups on a 2003 server, with veritas backup exec. Click start, click administrative tools, and then click event viewer.
Event id 57665 is reported in the event viewer when backup exec. More information event id 33152 is reported on ideait operations when pae is specified in i. The reason for the backup job to fail is that the backup exec remote agent for windows servers service running on the backup exec media server terminates or is stopped during the backup of the remote system. Hp lto ultrium3 showing offline in symantec backup exec. When a backup job starts it goes straight to loading media and gets stuck.
I get a failed backup every time i backu a shadow copy component, sytem state andor exchange db on a local or remote server. The tape unit is a hpfreecom lto3 lto920es external. Dec 18, 2006 kindly change scsi id of the medium changer to scsi id 2 and the drive to scsi id 3. I have a pv 120t, dds 4 autoloader installed on a dell pe 2500 with windows 2000 sp2. This issue is also observed on servers or workstations with the backup exec remote administration console installed. Select configuration select advanced select library select a. According to newsgroup posts, this problem may arise on following sitvations. For this event, confirm that the value in the source column is backup. Learn what other it pros think about the 34581 warning event generated by backup exec. Browse by event id or event source to find your answers. I had a number of veritas related errors in the event log. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. Sep 14, 2010 i too tried many fixes through backup exec, but none worked because it wasnt an issue with the software, but the settings on the hardware itself.
Backup exec is reading a tape or backup to disk b2d folder prior to backup, during a post backup verify, catalog job, or restore and encounters end of data marker unexpectedly. Sometimes the value of previousdjmprimaryserver and the value of database server name is the same as seen in the event id description above. Log file, and what various errors mean within the log. Power vault 110t sdlt 320 w hardware compression enabled. Windows event log analysis splunk app build a great reporting interface using splunk, one of the leaders in the security information and event management siem field, linking the collected windows events to. Fixes an issue in which the volume shadow copy service backup operation fails and event id.
Dl380g5 and hp lsi ultra 320 scsi try to stop the insight manager services. Most backup software reports success or failure by writing to an event log. Explore five common veritas backup exec error codes, which range from services not starting to. Dell pe 1750, w2k3 dell pv 2t single drive, hooked to server via adaptec 39160 scsi. Backup exec the backup exec device and media service could not start because the database recovery has failed. The scsi card on the server is an adaptec 39160 previously, i had a dell lto1 tape unit that worked fine. Before the tape was stuck with the solid green lcd. Unfortunately i dont know how to use this software to cant assist with the above. Ensure the latest operating system service pack and microsoft data access components mdac versions have been installed 4. Backup exec also comes with a 60days trial period which you can use to backup your entire server on the cloud. This monitor returns the number of different tape events. Make sure that the specified database is running, and then try starting the service again. Symptoms the sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc.
The community is home to millions of it pros in smalltomedium businesses. Backup exec fail every time i backup shadow copy, system states or exchange hi. I found out that the service account for backup exec v9. No more event id 33152 after i stopped these services, and backup completes ok. You can try to get the tape out by powering down the drive if its internal this means powering down the server or library that its located in, press and hold the eject button and then power up the drive. A windows system admins blog covering server administration, endpoint management, scripting and network management john december 20, 2010 december 23, 2010 1 comment on moving your susdb when it is running under msde microsoft sbs server sql server wsus.
Backupexec unable to read or write to the database a windows. This issue has several causes, if the steps below do not resolve the issue or the symptoms do not match, please refer to the related documents section. I have run dells hardware utility and it gives me green across the board. This event can also appear when you have more than one tape drive connected and installed on the system. With the new one fitted i backed up a few files and restored them to make sure the new drive was ok, and checked the backups the following morning. We had this problem when on a windows 2000 server running the backup exec v8.
Hi we havent had any issues with the backups so far even though weve been getting these errors since the rolled out backup exec 10. Event id 341 from source backup exec has no comments yet. Odbc alerts appear and restore windows doesnt come up when trying to restore from backup sets created by previous versions, cataloged using backup exec 2014 server. Maintenance agreement resources if you want to contact symantec regarding an existing maintenance agreement, please contact the maintenance agreement administration team for your region. Backups fail and event id 12293 is logged on a computer. Submissions include solutions common as well as advanced problems. Hardware error occured event id 341 backup exec 10d. Backup exec job failed error a device attached to the. The backup stops immediately after it starts and event id. Problem started for me after upgrade of the storport driver.
Event id 16397 windows lightweight directory access protocol ldap failed a request to connect to active directory domain services for windows user. I believe the wbem providersagent caused the event id errors on. Im guessing what your referring to in the above is an autoloader of some description the device i have is just a single internal dat72 drive in a 5 bay. Pa server monitor documentation how to monitor backup success.
Backups failing due to access problems server fault. May, 2016 may, 2016 tycoonrp leave a comment backup job on seeking status for several minutes then failed. Odbc alerts appear and restore windows doesnt come up. Checked logon credentials, reconnected all remote servers, and reapplied all remote agents successful but backup job still failed. The volume in question is the 100 mb partition that is on my boot drive. Only an email address is required for returning users.
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